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('To explore career opportunities at QRC, please send your resume at hrd@qrcsolutionz.com')
Jr. Executive – GSS
No of vacancy : 4 ( 03/03/2025 )
Job description :
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Position Overview:
This profile is for Freshers to learn the technicality of QRC’s services and accordingly prepare proposals.
Key Responsibilities:
- Provide administrative and operational support to the sales team, ensuring smooth execution of sales activities.
- Assist in managing sales data, preparing sales documents, and coordinating with clients for meeting schedules, proposals, and order processing.
- Maintain CRM systems and ensure accurate tracking of leads, opportunities, and sales progress.
- Ensure timely and accurate input of sales data into CRM systems, maintaining up-to-date information on leads, opportunities, and sales pipeline.
- Track and monitor sales metrics, including customer interactions, lead status, and sales results.
- Generate reports from CRM systems to provide sales performance insights to the team.
- Coordinate with clients to schedule meetings, product demos, and follow-up discussions.
- Assist in preparing sales presentations, proposals, and contracts for the sales team.
- Process sales orders and ensure all documentation is in place for smooth handover to fulfillment or delivery teams.
- Serve as the first point of contact for customer inquiries, responding to questions related to products, services, or sales processes.
- Ensure that customer requests are passed on to the appropriate sales representative and follow-up actions are tracked.
- Provide general administrative support for sales meetings, webinars, and events.
Professional Skills:
- Strong knowledge of CRM systems (e.g., Salesforce, HubSpot) and sales tracking tools.
- Good organizational skills for handling multiple tasks and managing schedules.
- Proficiency in Microsoft Office and other business productivity tools for document preparation.
Personal Skills:
- Excellent communication and interpersonal skills to handle client communication and team collaboration.
- Attention to detail for accurate data entry and documentation.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
Knowledge/Competency Requirements:
- Basic knowledge of sales processes, sales support functions, and CRM management.
- Competency in understanding sales performance metrics and tracking sales pipeline progress.
- Understanding of customer service principles and communication best practices.
Qualifications:
- Graduate or Postgraduate in IT
- Excellent Verbal and Written Communication Skills
- Attention to Details
- Quick Grasping skills
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a leading firm with top-tier clients.
- Continuous learning and professional development opportunities.
- Collaborative and inclusive work environment.
Interested candidates are encouraged to apply with their updated resume, cover letter, and relevant certifications. Only
shortlisted candidates will be contacted for further proceedings